Complaints channel:
From Complaint to Internal Investigation

Good practices for managing the whistleblowing channel

Our e-book on the Whistleblowing Channel, internal auditing and internal investigation starts by giving good practice tips on how to set up your Whistleblowing Channel. It then moves on to the investigation or internal audit phase that follows a complaint. And an important part of this audit is the whistleblowing interview.

That's why a Whistleblowing e-book wouldn't be complete without a section dedicated to good interview practices, which we've included at the end of the material.