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Compliance Processes

Managing different processes efficiently is essential for a robust compliance program.
We automate the entire operation, from collecting information to generating recommendations.
CLICKCOMPLIANCE IS USED BY TOP COMPLIANCE TEAMS

Solutions

Optimize your Compliance Process management and focus on what matters. Our solution automates routine tasks,
sending only the most critical cases for its analysis and final decision.

Conflicts of interest

Politically exposed person 

Records of gifts, presents, and hospitality 

Interaction with the Public Administration

Stakeholders

How does the module work?
An employee informs us on the form that they have a close relative working for a supplier company.
During the analysis, the tool applies filters to identify possible conflicts of interest.
This particular case was marked as critical due to the family relationship with the supplier. The compliance team receives a notification to carry out the manual analysis.
The team registers this recommendation on the platform, and the module generates indicators for the audit report and documented evidence of the process.
Based on the analysis, the system suggests a recommendation: include the employee on a restriction list for decisions related to the supplier in question.
During the analysis, the team checks the case on the platform, including notes and attachments, such as a history of contracts signed with the supplier in question. Comments can be added to discuss the case with other team members.

See how the module simplifies your routine 

Select from the menu below to view the functionalities of each modal

Information gathering

  • Create customized forms in minutes using drag-and-drop functionality.
  • Set up anonymous forms in the case of sensitive content, guaranteeing the privacy of respondents.
  • Define the forms as mandatory or AdHoc, adapting them perfectly to the target audience.
  • Make your forms available to employees or third parties, such as suppliers, partners, and contractors.
  • Plan periodic campaigns with automatic notifications that remind you to fill out the form on time.
  • With integration to Microsoft 365 or Google Workspace, campaigns can be easily targeted to groups already set up in these systems, optimizing reach and management.
*In periodic campaigns, smart forms reuse previous answers, requiring updates only when necessary. This not only saves time, but also speeds up the entire collection process!

Analysis and Treatment

  • Create filters to receive only those cases with criticality indicators that are targeted for manual evaluation.
  • Cases that do not meet the criticality criteria are automatically terminated, without the need for human intervention.
  • Set up simple filters or combine several possible answers, adapting them to the specific needs of your team.
  • During the manual analysis, the team can include notes, comments, and attachments to share and complement the investigation.
  • All fills are available for manual evaluation, including automatically completed cases.

Finalizing the process

  • After analysis, issue an opinion or recommendation for the department responsible to take the appropriate action.
  • Carry out the entire process directly in the tool, without the need to exchange emails or additional charges.
  • Assign the recommendation to a respondent or manager, indicating the action suggested by the compliance team.
  • The platform generates indicators that can be viewed in dashboards or reports.
  • Make it easy to monitor and present results quickly and easily.
  • Set up alerts with periodic team summaries for managers, allowing them to monitor performance and ask them to fill in when necessary.

Receiving whistleblowing reports by e-mail

  • All the convenience of e-mail
  • Receiving whistleblowing reports directly on the clickCompliance platform
  • Guaranteed anonymity and confidentiality of information
denúncia por email

Dashboards and Metrics

YOUR DATA-DRIVEN COMPLIANCE
Keep track of the main data from the Compliance Processes module, such as the response rate per form, the response rate per department, the total number of forms answered, and more.

You can customize the dashboard according to your needs and access the indicators simply and intuitively.

Metrics can be viewed and exported in graphs and tables, generating control reports.
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Your safety is our priority!

We take security seriously. We have adopted a strict protocol with several layers of protection to guarantee data integrity and confidentiality. This way, our clients can be confident that their information is always protected.
  • Microsoft Azure security framework
  • Integrated Azure or Google login
  • Database security
  • Integrity with requests over SSL
  • Data storage security
  • Frequent backups
  • Regular Pentests
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Bring your compliance into the future with clickCompliance
See our module working live in a personalized presentation!
Frequently Asked Questions
See the questions we receive the most about Compliance Processes!

Conflicts of interest occur when an employee, in the exercise of his or her function.., can benefit personally or favor third parties to the detriment of the company's interests. It can involve family members, side businesses, receiving advantages, etc. Law 12.813/2013 deals with the issue in public administration, and private companies should adopt policies to prevent this risk. 

Politically exposed persons are those who hold or have held relevant public positions, as well as their family members and close associates. According to the Central Bank and the Internal Revenue Service, PEPs require reinforced monitoringbecause of the increased risk of involvement in illicit practices such as money laundering or corruption. 

Brazilian legislation (especially Anti-corruption law - 12.846/2013) does not prohibit gifts and hospitality, but requires them to be reasonable, transparent and without the intention of obtaining an undue advantage. Ethical companies adopt policies with clear rules on value limits, appropriate occasions and the need for prior approval. 

Formalizing processes allows prevent legal and reputational risksIt also ensures traceability, demonstrates good faith in audits and creates a culture of compliance. It also strengthens transparency in relations with employees, partners and regulatory bodies. 

Each company must apply a policy that makes sense for your managementbut it needs to be defined: 

  • Acceptable types of gifts (e.g. promotional, without significant commercial value) 
  • Permitted situations (e.g. events or commemorative dates) 
  • Limit value and need for declaration 
  • Channel for registration or return, if necessary 

Yes. Companies from all sectors should monitor, why the relationship with PEPs can represent risk to image and integrity corporate. Having a process for identifying and managing these relationships is recommended as good practice in compliance and corporate governance. 

It is a tool for standardize, automate and monitor critical compliance program processessuch as: 

  • Gift and hospitality management 
  • Declaration of conflicts of interest 
  • Identification of politically exposed persons (PEPs) 
  • Relationship with related parties 

The platform allows employees to fill in standardized digital forms for declaring potential conflict situations. The system automatically directs you to the person responsible, records the decision and keeps the history auditable of the process. 

The module allows the company to automate the process of identifying and managing PEPs based on forms filled in by the employees themselves. The answers are sent for analysis, with centralized records, approval flows and indicators that guarantee control and traceability of the process. All in line with good compliance practices. 

Employees fill in a form with information about the gift or invitation received/sent. The system may require prior approval and generate reports with values, dates and justifications, ensuring transparency and compliance with company policies. 

Yes, the company can configure stages of approval specific to each type of process, define those responsible by area and setting deadlines. This guarantees flexibility and adherence to internal reality. 

Yes. Employees can attach receipts, photos, emails and any other type of document, which are stored with the process with objective of facilitatesr audits and withprove the decisions sockets afterwards. 

Yes, the platform offersce real-time dashboards with indicatorsThese include the number of conflicts declared, gifts approved, pending cases and average response times. This data helps to measuring the effectiveness of compliance and make strategic decisions. 

With all the digitized, centralized and traceable recordsThe module allows the company to demonstrate diligence and good faith in process management. This reduces the risk of penalties and facilitates accountability to regulatory bodies. 

Yes. The solution was designed based on the requirements of Law 12.846/2013as well as good national and international practices, such as the CGU, OECD and ISO 37301 manuals. A process automation ensures transparency, traceability and integrity. 

The platform includes cutting-edge information security technologyincluding: 

  • Regular pentests 
  • Logging and audit trails 
  • Integrated antivirus protection 
  • Automatic bug detection 
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