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Your newest

Whistleblowing Channel

We have developed an innovative Whistleblowing Channel that goes beyond what traditional tools can offer. We have integrated artificial intelligence to create a multimodal solution that is adaptable to your organization's needs.

CLICKCOMPLIANCE IS USED BY TOP COMPLIANCE TEAMS

Taking your Compliance to

Phone call

An intelligent and contextualized conversation to obtain more complete and accurate reports.

Whatsapp

All the ease and security of the country's most widely used communication tool.

Web Portal

An intuitive, multilingual platform available for any computer or mobile device.

e-mail

All the ease and accessibility of e-mail without leaving security behind.
LAUNCH

Discover the first AI-driven Voice Whistleblowing Channel!

Did you know that 30% of corporate whistleblowing reports are still made by phone? To overcome the challenges of traditional channels, such as high operational costs, the risk of human error, and limited availability, we launched the Whistleblowing Channel of the Future!
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Multilanguage
Intelligent service without borders
Does your company operate globally? No problem! Our Whistleblowing Channel is available in more than 20 languages and covers over +150 countries. So everyone can report irregularities safely and efficiently.
Multimodal
To overcome the challenges of traditional channels, such as high operating costs, the risk of human error and limited availability
Select from the menu below to view the functionalities of each modal

Receiving whistleblowing reports by voice

  • Available 24/7
  • Never busy or queuing
  • Uses the latest OpenAI technology
  • Much cheaper than a conventional channel
  • Interacts in real time with the whistleblower, asking questions within the context of the report to request relevant information
  • Unique number for each client to make available to stakeholders
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Receiving whistleblowing reports via WhatsApp

  • WhatsApp channel integrated with OpenAI, the creator of ChatGPT
  • Integration by Microsoft that gives contractual guarantees of information privacy
  • Whistleblowers can send whistleblowing reports by text or audio, anonymously
  • The tool automatically includes whistleblowing reports in Portuguese, English, and Spanish
  • Interacts in real time with the whistleblower, asking questions within the context of the report to request relevant information
  • Unique number for each client to make available to stakeholders
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Receiving whistleblowing reports through the Portal

  • Accessible by computer or mobile
  • Customizing texts and the channel's visual identity
  • Personalization of form questions
  • Guaranteed anonymity and confidentiality of information
  • Automatic classification of the type of complaint by AI (harassment, corruption, etc.)
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Receiving whistleblowing reports by e-mail

  • All the convenience of e-mail
  • Receiving whistleblowing reports directly on the clickCompliance platform
  • Guaranteed anonymity and confidentiality of information
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Intelligent Routing with AI

When the report is received, the system checks the treatment teams defined in the setup and, based on the pre-established criteria, directs them according to the configured hierarchy.

In addition, it is possible to use routing by risk level, where the AI assesses the risk for each team and selects the most suitable one. For example, if someone from team 1 is mentioned in the report, the AI routes the case to team 2, and so on.

Ready to revolutionize your Compliance?

See the system live and ask any questions you may have with an expert from our team!
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Manage reports with safety and efficiency

Within the portal, an independent and confidential investigation trail is created involving any employee or third party, with response requests, notifications, alerts, reminders and resolution deadline controls.

Delivering the report

On the portal, a confidential investigation trail is created with response requests, notifications, alerts, reminders, and deadline control.

Analysis of the report

The administrator will have access to all the information sent by the whistleblower to conduct the investigation.

Documentation and support

The administrator can create personal or shared notes for authorized collaborators and start an anonymous chat with the whistleblower if necessary.

Finalizing the process

Once the investigation is complete, the administrator can conclude the report by documenting the final result and the consequences related to the case.

Dashboards and Metrics

YOUR DATA-DRIVEN COMPLIANCE
Keep track of the main data from your Whistleblowing Channel, such as quantity, progress status, classifications, average resolution time, among others.

You can customize the dashboard according to your needs and access the indicators simply and intuitively.

Metrics can be viewed and exported in graphs and tables, generating control reports.
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Your safety is our priority!

We use state-of-the-art technology to keep clickCompliance safe and secure for our customers.
All the documents attached to the report form undergo an antivirus check so that they don't become a gateway for malicious attacks.
  • Benefits of using Microsoft Azure
  • Integrated Azure or Google login
  • Database security
  • Integrity with requests over SSL
  • Data storage security
  • Frequent backups
  • Regular Pentests
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COMMUNICATION IS CRUCIAL!

Engagement, communication and acculturation

To guarantee the success of the Whistleblowing Channel and help our clients strengthen their culture of compliance, we offer exclusive and free resources that facilitate implementation, dissemination, and employee engagement.
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Endomarketing campaign

Welcome and channel promotion videos

Training for the ethics committee and handlers

Online lecture to launch the channel for leaders

Choose the right plan for your company

clickCompliance's Whistleblower Channel can be tailored to your organization's needs!
Standard Plan
Ideal for companies starting to optimize their Compliance
  • Visual customization (logo and colors)
  • Personalized opening page text
  • Personalized ratings
  • Treatment teams
  • Intelligent report routing
  • And much more!
See the full comparison ->
Bring your compliance into the future with clickCompliance
See our module working live in a personalized presentation!
Frequently Asked Questions
See the questions we receive the most about the Whistleblowing Channel!

The Whistleblowing Channel is a tool that allows employees, suppliers, customers and other publics to report, safely and often anonymously, inappropriate, illegal or unethical conduct practiced within an organization. The main objective is to prevent, detect and correct irregularitiesstrengthening ethical culture and compliance. 

Yes, in many cases. A Law 14.457/2022, which created the Emprega + Mulheres Program, has made mandatory implementation of a complaints channel for companies with a CIPA. In addition, legislation such as Anti-Corruption Law (12.846/2013) and guidelines of the Comptroller General of the Union (CGU) require the channel as part of an effective integrity program, especially in contracts with the public sector. 

An effective reporting channel should be: 

  • Accessible (available on various channels, such as web, phone and app) 
  • Anonymous and confidential 
  • Insurance (with data protection and encryption) 
  • Impartial (with screening by qualified professionals) 
  • Auditable (with log trail for control and transparency) 
  • Automatedwhere possible, to ensure speed and reliability 

The channel should receive complaints relating to: 

  • Moral and sexual harassment 
  • Discrimination 
  • Corruption, fraud and bribery 
  • Conflict of interest 
  • Deviations from ethical conduct 
  • Financial or tax irregularities 
  • Violation of internal policies or laws 

You can report any behavior that violates the current legislation, the company values or code of ethics. This includes practices that are illegal, unethical or harmful to the working environment. Remember that channel must be used responsibly and in good faith. 

No. When the channel is truly anonymous and well-structured, there is no way to identify the whistleblowereven with a court order. Platforms such as clickCompliance use technology that guarantees complete anonymitywith protection of identity and personal data. 

A communication is key for the success of the reporting channel. It is important: 

  • Train employees on how to use the channel 
  • Create internal awareness campaigns (posters, emails, videos) 
  • Insert the channel in the onboarding of new employees 
  • Reinforce the culture of non-retaliation 

clickCompliance offers a ready-made endomarketing kit to help companies at this stage. 

To implement it, you have to: 

  • Choose a reliable and secure platform 
  • Define a clear usage policy 
  • Guarantee anonymity and protection for whistleblowers 
  • Train those responsible for screening and investigation 
  • Publicize the channel widely 

The clickCompliance solution enables automate this process with artificial intelligenceThis guarantees legal certainty, confidentiality and efficiency from the moment a complaint is lodged to the final response. 

When using a canel with an anonymous reporting option, such as the clickkCompliance, basta choose this option when sending the report. A identity of the complainant is not recorded at any timeand the company has no access to data such as IP or location. 

The whistleblower accesses the channel (via the website, WhatsApp e-mail or telephone), describes what happened, chooses whether to identify themselves or not, and sends the complaint. The complaint enters a secure platformwhich can count on automatic sorting by AI, configurable workflow, e recording all stages until the case is resolved. The clickCompliance offers reports, indicators and dashboards for a efficient management of the entire process. 

Although they can coexist, their functions are different. 

  • Ombudsman: channel for listening to and resolving suggestions, criticisms and compliments. 
  • Complaints channel: aimed at formal complaints of irregularities, with the possibility of anonymity and investigation. 

More structured companies keep the two channels separate to ensure specialization in handling each type of report. 

Yes. The platform offers the option of 100% anonymous tipwithout any collection of IP, location or personal data. Whistleblower protection is a priority, following the best practices and requirements of the LGPD. 

A clickCompliance uses AI agents trained to automatically classify incoming reportsIt can also be used to identify keywords, prioritize critical cases and forward information to the right people. The application of technology speeds up response times and avoids operational bottlenecks. 

Yes. The channel of complaints froma clickCompliance is aligned with the parameters of Law 12.846/2013, from Law 14.457/2022, from CGU guidelines and integrity programs. It allows the registration, processing and follow-up of complaints with traceability and legal certainty. 

Access to complaints is completely restricted and configurable. The company defines those responsible for screening and investigation, with customized permission levels and recording of all actions carried out in the system. 

Yes. clickCompliance allows complete interface customizationwith logo, colors and institutional messages, reinforcing trust and alignment with the organizational culture. 

Yes. Even anonymous complaints generate a single protocolThis can be used to follow the progress of the case and receive answers from the company, in complete confidentiality. 

Deployment is simple, fast and with the support of the Customer Success 

  • Configuration of the platform with the company structure 
  • Training for internal managers 
  • Support for internal promotion with ready-made endomarketing materials 
  • Continuous monitoring to ensure effectiveness 

Yes. The customer has ongoing technical and advisory supportThis includes updates to the platform, best practices and monitoring results. The aim is to ensure that the channel is effective, used and trusted. 

The platform includes cutting-edge information security technologyincluding: 

  • Regular pentests 
  • Logging and audit trails 
  • Integrated antivirus protection 
  • Automatic bug detection 
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