Our chatbot is a powerful tool for promoting a culture of compliance in your organization. With it, all your employees and third parties can access the information they need about your compliance program easily and securely.
Many people are afraid or embarrassed to ask questions about Compliance in person because they are usually related to sensitive issues such as fraud, corruption, cases of moral or sexual harassment, discrimination, among others.
Therefore, providing an anonymous and secure channel for your employees to ask questions without fear of retaliation is essential.
On the other hand, the compliance team saves up to 30% of the time it would spend answering employee questions by providing a virtual and humanized service. In addition, the data generated by the tool can provide valuable insights for compliance officers, since the most frequently asked questions can represent bottlenecks.
How does the Compliance Bot service work?
QUESTION SENT
Employees can send their questions via the Compliance Bot in a simple way, using natural language.
AUTOMATIC ANALYSIS
The AI will look for the best answer, respecting the level of access and the company's documents and policies.
ANSWER
The reply will be sent to the employee with details and internal links to related documents
LEAD IN THE AGE OF ARTIFICIAL INTELLIGENCE
Integration with OpenAI / Microsoft
Given the benefits generated by AI, we have integrated the Compliance Bot with ChatGPT. With this, when the user asks the chatbot something and it can't find an answer in the knowledge base, it will automatically search for the correct explanation in all the company's documents/policies.
In the administrative area, you can view various indicators in graphs and tables so that you can have efficient control reports and generate valuable insights into the use of the chatbot.
You will have access to data on the number of interactions, the result of interactions, and the most frequently asked questions, which will allow you to see your employees' main doubts and plan action plans based on this information.
We use state-of-the-art technology to keep clickCompliance safe and secure for our customers. All the documents attached to the report form undergo an antivirus check so that they don't become a gateway for malicious attacks.
clickCompliance is a compliance software that manages the corporate compliance and integrity program. It automates internal processes, reducing costs and manual work for the compliance team.
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