Compliance Bot
Compliance and Artificial Intelligence
When it comes to Compliance and workplace ethics, having a place where employees can ask questions impersonally and anonymously is indispensable.
So much, that normally complaints and other questions are made outside business hours and locations.
64% of the people that answered a survey in the US said 24h service is one of the greatest benefits of chatbots
Suggests Frequently Asked Questions
Suggests questions to the user based on data from previous questions
References to Portal Documents and Policies
Suggests and references company policies and documents in the portal to better answer the question in compliance with company norms
Service Indicators, Questions and Answers
Data for the administrator about the quality of the service, and numbers of questions and answers
Effectiveness Confirmation
The user can evaluate the effectiveness of the service to create indicators and encourage improvements
Presentation of Alternative Questions
In the case of a negative evaluation, the Bot suggests other similar questions that it can answer
Referral to the Management Team
When it cannot answer satisfactorily, the Bot can forward a user question to the management team
AD / Office 365 / Gsuite integration
Available for integration into Active Directory, Office 365 or Google GSuite
Extendable Access to Third Parties
It covers external users: suppliers, channels, franchises, etc.
API access
API access to optimize system integration
Technology
Our company specializes in business process automation solutions and corporate systems
Compliance
The Bot uses Machine Learning using your company’s policies and documents
Experience
19 years of exerience and a Microsoft preferred solution
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Benefits of using Microsoft Azure
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Integrated Azure or Google Login
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Database security
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Integrity with SSL requests
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Data Storage Security
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Frequent backups