We have developed an innovative Whistleblowing Channel that goes beyond what traditional tools can offer. We have integrated artificial intelligence to create a multimodal solution that is adaptable to your organization's needs.
An intelligent and contextualized conversation to obtain more complete and accurate reports.
Whatsapp
All the ease and security of the country's most widely used communication tool.
Web Portal
An intuitive, multilingual platform available for any computer or mobile device.
e-mail
All the ease and accessibility of e-mail without leaving security behind.
LAUNCH
Discover the first AI-driven Voice Whistleblowing Channel!
Did you know that 30% of corporate whistleblowing reports are still made by phone? To overcome the challenges of traditional channels, such as high operational costs, the risk of human error, and limited availability, we launched the Whistleblowing Channel of the Future!
Does your company operate globally? No problem! Our Whistleblowing Channel is available in more than 20 languages and covers over +150 countries. So everyone can report irregularities safely and efficiently.
Multimodal
To overcome the challenges of traditional channels, such as high operating costs, the risk of human error and limited availability
Select from the menu below to view the functionalities of each modal
Receiving whistleblowing reports by voice
Available 24/7
Never busy or queuing
Uses the latest OpenAI technology
Much cheaper than a conventional channel
Interacts in real time with the whistleblower, asking questions within the context of the report to request relevant information
Unique number for each client to make available to stakeholders
Receiving whistleblowing reports via WhatsApp
WhatsApp channel integrated with OpenAI, the creator of ChatGPT
Integration by Microsoft that gives contractual guarantees of information privacy
Whistleblowers can send whistleblowing reports by text or audio, anonymously
The tool automatically includes whistleblowing reports in Portuguese, English, and Spanish
Interacts in real time with the whistleblower, asking questions within the context of the report to request relevant information
Unique number for each client to make available to stakeholders
Receiving whistleblowing reports through the Portal
Accessible by computer or mobile
Customizing texts and the channel's visual identity
Personalization of form questions
Guaranteed anonymity and confidentiality of information
Automatic classification of the type of complaint by AI (harassment, corruption, etc.)
Receiving whistleblowing reports by e-mail
All the convenience of e-mail
Receiving whistleblowing reports directly on the clickCompliance platform
Guaranteed anonymity and confidentiality of information
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Intelligent Routing with AI
When the report is received, the system checks the treatment teams defined in the setup and, based on the pre-established criteria, directs them according to the configured hierarchy.
In addition, it is possible to use routing by risk level, where the AI assesses the risk for each team and selects the most suitable one. For example, if someone from team 1 is mentioned in the report, the AI routes the case to team 2, and so on.
Within the portal, an independent and confidential investigation trail is created involving any employee or third party, with response requests, notifications, alerts, reminders and resolution deadline controls.
Delivering the report
On the portal, a confidential investigation trail is created with response requests, notifications, alerts, reminders, and deadline control.
Analysis of the report
The administrator will have access to all the information sent by the whistleblower to conduct the investigation.
Documentation and support
The administrator can create personal or shared notes for authorized collaborators and start an anonymous chat with the whistleblower if necessary.
Finalizing the process
Once the investigation is complete, the administrator can conclude the report by documenting the final result and the consequences related to the case.
Dashboards and Metrics
YOUR DATA-DRIVEN COMPLIANCE
Keep track of the main data from your Whistleblowing Channel, such as quantity, progress status, classifications, average resolution time, among others.
You can customize the dashboard according to your needs and access the indicators simply and intuitively.
Metrics can be viewed and exported in graphs and tables, generating control reports.
We use state-of-the-art technology to keep clickCompliance safe and secure for our customers. All the documents attached to the report form undergo an antivirus check so that they don't become a gateway for malicious attacks.
To guarantee the success of the Whistleblowing Channel and help our clients strengthen their culture of compliance, we offer exclusive and free resources that facilitate implementation, dissemination, and employee engagement.
Endomarketing campaign
Welcome and channel promotion videos
Training for the ethics committee and handlers
Online lecture to launch the channel for leaders
Choose the right plan for your company
clickCompliance's Whistleblower Channel can be tailored to your organization's needs!
Standard Plan
Ideal for companies starting to optimize their Compliance
clickCompliance is a compliance software that manages the corporate compliance and integrity program. It automates internal processes, reducing costs and manual work for the compliance team.
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